Client onboarding and KYC verification

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

1. 1

   Trigger

   Receive Client Application

   New client onboarding form is submitted with personal information, financial details, and required documentation. System captures all data and initiates the verification workflow.

   Salesforce Financial Cloud
2. 2

   Action

   Extract KYC Documentation

   Automated document processing extracts key information from uploaded ID, proof of address, and financial statements. OCR technology validates document authenticity and completeness.

   Salesforce Financial Cloud
3. 3

   Action

   Perform Identity Verification

   Cross-references client information against government databases and watchlists for AML compliance. Validates identity documents and checks for any red flags or sanctions matches.

   Salesforce Financial Cloud
4. 4

   Decision

   Assess Risk Profile

   Analyzes client's financial information, investment experience, and risk tolerance using automated scoring algorithms. Determines if manual review is required based on risk thresholds.

   RiskalyzeSalesforce Financial Cloud
5. 5

   Action

   Create Client Records

   Automatically populates CRM with verified client data and creates portfolio management accounts. Sets up communication preferences and assigns appropriate advisor based on client profile.

   Redtail CRMOrionWealthbox
6. 6

   Action

   Generate Compliance Reports

   Creates required regulatory documentation including CIP forms, risk assessments, and suitability determinations. Stores audit trail for compliance monitoring and future reference.

   Salesforce Financial CloudOrion
7. 7

   Output

   Send Welcome Package

   Delivers personalized welcome materials including account details, investment policy statement, and next steps. Notifies advisor that client is ready for initial consultation.

   Redtail CRMSalesforce Financial Cloud

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