Document collection and management

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

1. 1

   Trigger

   Client onboarding initiated

   A new client record is created in the CRM system, triggering the document collection workflow. Initial client contact information and investment profile data are captured.

   Salesforce Financial Cloud
2. 2

   Action

   Send document request portal

   An automated email with secure document upload portal link is sent to the client, requesting required documents like tax returns, bank statements, and identification. Document checklist is customized based on client type and services requested.

   Salesforce Financial CloudRedtail CRM
3. 3

   Action

   Perform document verification

   Uploaded documents are automatically scanned for completeness and authenticity using OCR and validation rules. Document metadata is extracted and cross-referenced against regulatory requirements.

   Salesforce Financial Cloud
4. 4

   Decision

   Evaluate document compliance

   System checks if all required documents are received and pass verification standards. If incomplete or invalid, workflow routes to follow-up process; if complete, proceeds to portfolio setup.

   Salesforce Financial Cloud
5. 5

   Action

   Update client risk profile

   Document data is automatically parsed to update the client's risk tolerance assessment and investment profile. Financial information is synchronized with portfolio management systems.

   RiskalyzeMoneyGuidePro
6. 6

   Action

   Create compliance audit trail

   All document collection activities, timestamps, and verification results are logged for regulatory compliance. Document retention policies are automatically applied.

   Salesforce Financial CloudRedtail CRM
7. 7

   Output

   Generate onboarding completion report

   A comprehensive report is generated showing document collection status, compliance verification, and next steps for the advisor. Client portfolio setup tasks are automatically queued in the advisor's workflow.

   Salesforce Financial CloudOrion

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