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Client onboarding and scope documentation

Automates client onboarding by capturing project details, creating standardized documentation, and setting up tracking systems. Ensures consistent project scope alignment and reduces manual setup time by 70%.

Workflow Trigger

New client signs contract and completes intake form

Visual Flow

Each node represents an automated step. Connections show how data and decisions move through the workflow.

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

  1. 1
    Trigger

    Client contract signed

    New client completes contract signature and submits initial project intake form with campaign requirements. Form data is automatically captured for processing.

  2. 2
    Action

    Extract campaign requirements

    Parse intake form to identify campaign types, target audiences, budget allocation, and deliverables. Structure data into standardized project parameters.

  3. 3
    Decision

    Determine campaign complexity

    Evaluate project scope based on number of channels, budget size, and deliverable count. Route to appropriate template and resource allocation path.

  4. 4
    Action

    Generate scope documentation

    Create detailed project scope document with timelines, deliverables, and KPIs based on campaign complexity. Auto-populate client-specific details and requirements.

  5. 5
    Action

    Setup tracking infrastructure

    Configure Google Analytics goals, create SEMrush projects for keyword tracking, and establish HubSpot campaign monitoring. Initialize baseline metrics collection.

  6. 6
    Action

    Create project workspace

    Generate Monday.com project board with tasks, assign team members, and set up automated progress reporting. Schedule kick-off meeting with stakeholders.

  7. 7
    Output

    Deliver onboarding package

    Send client welcome package containing scope document, project timeline, team introductions, and access credentials. Archive all documentation in client portal.

Outputs

  • Signed project scope document
  • Configured tracking dashboards
  • Active project workspace with assigned team

Key Metrics

  • Onboarding completion time
  • Scope change requests per project
  • Client satisfaction score
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