Crew scheduling and dispatch management

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

1. 1

   Trigger

   Moving job confirmed

   A new moving job is confirmed in the system with customer details, move date, pickup/delivery locations, and special requirements like piano moving or fragile items.

   SmartMoving
2. 2

   Action

   Analyze crew requirements

   System evaluates job complexity, estimated duration, required equipment, and special skills needed based on inventory list and service type. Calculates optimal crew size and skill mix required.

   SmartMovingMoverBase
3. 3

   Decision

   Check crew availability

   System checks which crews are available on the scheduled date and determines if qualified crews with required skills are free. Branches based on availability status.

   VonigoServiceTitan
4. 4

   Action

   Assign optimal crew

   Automatically assigns the best-matched crew based on skills, proximity to pickup location, and workload balancing. Creates crew assignment record with all job details.

   VonigoSmartMoving
5. 5

   Action

   Generate route optimization

   Calculates optimal travel routes considering traffic patterns, multiple stops, and crew schedules. Updates estimated arrival times and creates turn-by-turn directions.

   MoveitProServiceTitan
6. 6

   Action

   Send dispatch notifications

   Automatically sends job assignments, routes, and customer information to crew mobile devices. Notifies customers of crew assignment and estimated arrival window.

   VonigoSmartMoving
7. 7

   Output

   Crew dispatched with tracking

   Crew receives complete job package with optimized route and begins move with real-time GPS tracking active. Customer and office receive live updates throughout the process.

   MoveitProServiceTitan

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