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Physical Therapy · Workflow

Patient intake and assessment automation

This workflow automatically processes new patient intake from initial form submission through assessment completion and treatment plan creation. It streamlines the entire intake process while ensuring insurance verification and proper clinical documentation.

Workflow Trigger

New patient submits online intake forms through patient portal

Visual Flow

Each node represents an automated step. Connections show how data and decisions move through the workflow.

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

  1. 1
    Trigger

    Receive intake form submission

    Patient completes and submits intake forms including medical history, current symptoms, and insurance information through the online portal. The system captures all patient data and initiates the automated workflow.

  2. 2
    Action

    Verify insurance eligibility

    System automatically checks patient insurance coverage, benefits, and prior authorization requirements. Real-time verification ensures accurate billing and identifies any coverage limitations.

  3. 3
    Decision

    Check insurance approval status

    Workflow branches based on insurance verification results. Approved patients continue to scheduling while denied cases are flagged for manual review.

  4. 4
    Action

    Schedule initial evaluation appointment

    System automatically finds available therapist slots based on patient condition type and therapist specialization. Confirmation and reminder notifications are sent to patient.

  5. 5
    Action

    Generate assessment templates

    AI creates customized evaluation forms and outcome measures based on patient's reported condition and symptoms. Templates are populated with patient-specific information for efficient assessment.

  6. 6
    Action

    Create preliminary treatment plan

    System generates evidence-based treatment recommendations and exercise protocols based on assessment data and clinical guidelines. Plan includes frequency, duration, and specific interventions.

  7. 7
    Output

    Complete intake package delivery

    Finalized patient record with verified insurance, scheduled appointment, pre-populated assessment forms, and preliminary treatment plan is delivered to assigned therapist. Patient receives appointment confirmation and preparation instructions.

Outputs

  • Complete patient EMR profile
  • Scheduled initial evaluation appointment
  • Pre-populated assessment templates
  • Preliminary evidence-based treatment plan

Key Metrics

  • Intake processing time
  • Insurance verification accuracy rate
  • Patient no-show rate
OA

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