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Leak detection and diagnostic reporting

Automatically detects water leaks through sensor alerts, dispatches technicians with diagnostic tools, and generates comprehensive reports for customers and insurance claims. This reduces water damage costs and improves customer response times.

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Workflow Trigger

IoT water sensor detects abnormal water flow or pressure readings at customer property

Visual Flow

Each node represents an automated step. Connections show how data and decisions move through the workflow.

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

  1. 1
    Trigger

    Receive leak detection alert

    IoT sensors or customer reports trigger an alert about potential water leak. System captures location, severity, and initial readings.

    ServiceTitanFieldEdge
  2. 2
    Action

    Create emergency service ticket

    Automatically generates high-priority service ticket with customer information, property details, and preliminary leak assessment. Pulls customer history and property layout.

    ServiceTitanHousecall Pro
  3. 3
    Decision

    Assess leak severity level

    Analyzes sensor data and historical patterns to determine if this is an emergency requiring immediate dispatch or standard priority service.

    ServiceTitan
  4. 4
    Action

    Dispatch nearest qualified technician

    Routes the service call to the closest available technician with leak detection equipment and appropriate skill level. Provides optimized driving directions.

    ServiceTitanTrimble Field Service Management
  5. 5
    Action

    Conduct diagnostic assessment

    Technician performs on-site leak detection using specialized equipment and records findings, photos, and measurements in mobile app.

    FieldEdgeHousecall Pro
  6. 6
    Action

    Generate comprehensive diagnostic report

    Automatically compiles field data, photos, repair recommendations, and cost estimates into professional report. Integrates billing information for insurance claims.

    ServiceTitanQuickBooks for Contractors
  7. 7
    Output

    Deliver report and invoice

    Sends detailed diagnostic report to customer via email/SMS and submits invoice for services. Creates follow-up maintenance reminders.

    ServiceTitanQuickBooks for Contractors

Outputs

  • Professional diagnostic report with photos and findings
  • Insurance-ready documentation and cost estimates
  • Automated customer invoice and payment processing

Key Metrics

  • Average response time to leak alerts
  • Customer satisfaction scores for emergency services
  • Revenue from diagnostic and repair services

Tools & Integrations

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