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Professional Services · Workflow

Proposal and SOW generation

Automatically generates professional service proposals and SOWs when opportunities reach qualified stages, pulling client data and project templates to create customized documents. Reduces proposal creation time from hours to minutes while ensuring consistency and accuracy.

Workflow Trigger

Salesforce opportunity moves to 'Proposal Required' stage

Visual Flow

Each node represents an automated step. Connections show how data and decisions move through the workflow.

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

  1. 1
    Trigger

    Opportunity stage change detected

    Salesforce opportunity is updated to 'Proposal Required' stage. Workflow captures opportunity ID, client details, and project requirements.

  2. 2
    Action

    Extract client and project data

    Retrieves comprehensive client information, contact details, project scope, and historical engagement data from CRM. Pulls relevant project templates and pricing models based on service type.

  3. 3
    Decision

    Determine proposal complexity level

    Evaluates project scope, budget range, and service type to determine if this is a standard or custom proposal. Routes to appropriate template and approval workflow.

  4. 4
    Action

    Generate proposal and SOW documents

    Auto-populates proposal template with client data, project deliverables, timeline, and pricing. Creates corresponding Statement of Work with detailed scope and terms.

  5. 5
    Action

    Create project structure and estimates

    Sets up preliminary project phases in project management system with estimated hours and milestones. Configures time tracking categories for future billable work.

  6. 6
    Action

    Route for internal approval

    Sends generated proposal to appropriate stakeholders for review based on deal size and complexity. Notifies account manager and practice lead.

  7. 7
    Output

    Deliver proposal package

    Creates final proposal package with cover letter, detailed SOW, and project timeline. Updates opportunity record with proposal status and next follow-up date.

Outputs

  • Customized proposal document
  • Statement of Work with detailed scope
  • Project structure with time estimates
  • Opportunity updated with proposal status

Key Metrics

  • Proposal generation time reduction
  • Proposal win rate
  • Time from qualified lead to proposal delivery
OA

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