Rent collection and late payment follow-up

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

1. 1

   Trigger

   Rent due date triggered

   The system detects that rent is due for active tenants and initiates the collection process. All tenant lease data is pulled to identify payment amounts and methods.

   AppFolioBuildium
2. 2

   Action

   Send payment reminders automatically

   Automated payment reminders are sent via email and SMS to all tenants 3 days before and on the due date. Messages include payment amounts and preferred payment methods.

   AppFolioTenantCloud
3. 3

   Decision

   Check payment status received

   The system verifies which tenants have made payments by the due date and identifies those with outstanding balances. Payment records are automatically reconciled against tenant accounts.

   YardiBuildium
4. 4

   Action

   Generate late payment notices

   For tenants with unpaid rent, the system automatically generates and sends late payment notices with applicable fees. Legal compliance requirements for the jurisdiction are automatically applied.

   PropertywareRent Manager
5. 5

   Action

   Escalate to collections workflow

   After 10 days past due, accounts are automatically flagged for collections and property managers receive notifications. Payment plan options may be automatically offered based on tenant history.

   AppFolioYardi
6. 6

   Output

   Generate collection status reports

   Comprehensive reports are created showing collection rates, outstanding balances, and tenant payment patterns. Property managers receive daily dashboards with actionable insights.

   BuildiumPropertyware

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