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Tenant move-in and move-out processing

Automates tenant move-in and move-out processing by verifying reservations, managing unit assignments, processing payments, and updating facility records. Reduces manual paperwork and ensures seamless tenant transitions while maintaining accurate occupancy data.

Workflow Trigger

Tenant arrives at facility for scheduled move-in or initiates move-out request through customer portal

Visual Flow

Each node represents an automated step. Connections show how data and decisions move through the workflow.

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

  1. 1
    Trigger

    Detect tenant arrival or move-out request

    System detects tenant check-in at facility kiosk or receives move-out notification through customer portal. Pulls tenant reservation and account details from management system.

  2. 2
    Decision

    Determine move-in or move-out process

    Workflow branches based on whether tenant is moving in with existing reservation or requesting move-out. Routes to appropriate processing path.

  3. 3
    Action

    Verify identity and process payments

    Authenticates tenant identity through ID verification and processes required payments, deposits, or refunds. Updates payment status in management system.

  4. 4
    Action

    Assign unit and generate access codes

    For move-ins, assigns specific unit and generates gate/unit access codes. For move-outs, schedules access code deactivation and unit inspection.

  5. 5
    Action

    Send automated tenant communications

    Delivers welcome packet with unit details and facility rules for move-ins, or move-out confirmation with final billing for move-outs. Includes digital lease agreements.

  6. 6
    Action

    Update facility occupancy records

    Updates unit availability status, tenant records, and occupancy analytics. Schedules follow-up tasks like unit cleaning or maintenance inspections.

  7. 7
    Output

    Complete transaction and notify management

    Generates completion report with transaction details, updated occupancy metrics, and any required follow-up actions. Sends summary to facility management.

Outputs

  • Updated tenant lease agreement
  • Unit access codes and facility information packet
  • Occupancy status report with revenue impact

Key Metrics

  • Move-in/move-out processing time
  • Payment collection rate
  • Unit occupancy percentage
OA

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