Network performance monitoring and optimization

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

1. 1

   Trigger

   Detect performance threshold breach

   Network monitoring sensors detect that key performance indicators have exceeded predefined thresholds. Real-time alerts are generated for immediate processing.

   Ericsson OSSNokia NetAct
2. 2

   Action

   Collect comprehensive network data

   Gather detailed performance metrics, traffic patterns, and infrastructure status from across the network topology. Historical data is also retrieved for trend analysis.

   Ericsson OSSNokia NetAct
3. 3

   Action

   Analyze root cause patterns

   AI algorithms process the collected data to identify root causes of performance degradation. Machine learning models correlate multiple data points to pinpoint specific network elements or traffic patterns causing issues.

   Nokia NetAct
4. 4

   Decision

   Determine optimization strategy required

   Based on the analysis, the system decides whether automated optimization can resolve the issue or if manual intervention is required. Critical infrastructure changes require human approval.

   Ericsson OSS
5. 5

   Action

   Execute automated network adjustments

   Implement optimization changes such as traffic rerouting, bandwidth allocation adjustments, or load balancing modifications. Configuration changes are applied across relevant network elements.

   Ericsson OSSNokia NetAct
6. 6

   Action

   Create incident and update systems

   Generate incident tickets in ServiceNow with detailed analysis and actions taken. Customer records in Salesforce are flagged if service impacts occurred.

   ServiceNowSalesforce Communications Cloud
7. 7

   Output

   Generate optimization performance report

   Produce comprehensive reports showing performance improvements, optimization actions taken, and recommendations for future network enhancements. Reports are distributed to network operations and management teams.

   ServiceNow

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