Vaccination and wellness reminders

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

1. 1

   Trigger

   Scan Patient Database Daily

   Automated daily scan queries the practice management system to identify pets with upcoming or overdue vaccinations and wellness exams. Retrieves patient records, vaccination history, and last visit dates.

   AVImarkeVetPractice
2. 2

   Decision

   Categorize Reminder Urgency Level

   Evaluates each pet's status and categorizes into upcoming (30 days), due soon (7 days), or overdue reminders. Determines appropriate messaging and communication priority.

   AVImark
3. 3

   Action

   Generate Personalized Reminder Messages

   Creates customized reminder messages including pet name, specific vaccines needed, and clinic availability. Personalizes content based on pet type, age, and vaccination schedule.

   CornerstonePetDesk
4. 4

   Action

   Send Multi-Channel Communications

   Delivers reminders through client's preferred communication method including SMS, email, push notifications, or automated phone calls. Sends different message variants based on urgency level.

   PetDeskShepherd
5. 5

   Decision

   Check Client Response Status

   Monitors for client responses such as appointment bookings, acknowledgments, or requests for more information. Tracks engagement metrics and response rates.

   PetDeskCornerstone
6. 6

   Action

   Schedule Follow-up Actions

   For non-responsive clients, schedules follow-up reminders at appropriate intervals. For clients who book appointments, updates patient records and confirms scheduling.

   AVImarkCornerstonePetDesk
7. 7

   Output

   Update Records and Reports

   Records all communication attempts, client responses, and booked appointments in the practice management system. Generates daily reminder campaign reports for clinic staff review.

   AVImarkeVetPracticeCornerstone

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