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Patient intake and assessment automation

Automatically processes new patient referrals by capturing intake information, conducting standardized assessments, and creating comprehensive care plans with assigned caregivers. This reduces manual administrative work and accelerates patient onboarding from days to hours.

Workflow Trigger

New patient referral is received from hospital, physician office, or insurance provider

Visual Flow

Each node represents an automated step. Connections show how data and decisions move through the workflow.

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

  1. 1
    Trigger

    Receive patient referral

    New patient referral data is automatically captured from hospital discharge systems, physician EMRs, or insurance portals. Basic demographic and medical information is extracted and validated.

  2. 2
    Action

    Conduct digital health assessment

    Automated phone or video assessment tool collects patient health status, medication list, mobility level, and care needs. Standardized assessment forms are completed digitally.

  3. 3
    Action

    Verify insurance eligibility

    System automatically checks patient insurance benefits, coverage limits, and authorization requirements. Real-time verification ensures services are covered before care begins.

  4. 4
    Decision

    Determine care complexity level

    AI algorithm analyzes assessment data to classify patient as low, medium, or high complexity care needs. This determines caregiver skill requirements and visit frequency.

  5. 5
    Action

    Generate personalized care plan

    System creates detailed care plan with specific tasks, medication schedules, and treatment goals based on assessment results and physician orders. Care protocols are automatically assigned.

  6. 6
    Action

    Match and assign caregivers

    Algorithm matches patient needs with available caregiver skills, certifications, and geographic location. Primary and backup caregivers are automatically assigned with optimized scheduling.

  7. 7
    Output

    Activate patient care services

    Complete patient profile, care plan, and caregiver assignments are finalized in the system. First visit is scheduled and all stakeholders receive automated notifications.

Outputs

  • Complete digital patient profile
  • Personalized care plan with scheduled visits
  • Caregiver assignments with contact information
  • Insurance authorization documentation

Key Metrics

  • Patient intake completion time
  • Assessment accuracy rate
  • First visit scheduling speed
OA

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