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Pet Boarding & Grooming · Workflow
Boarding reservation management
Automates the entire boarding reservation process from initial request through confirmation, optimizing kennel capacity and ensuring all pet care requirements are properly documented and scheduled.
Workflow Trigger
Customer submits boarding reservation request through online portal or phone
Visual Flow
Each node represents an automated step. Connections show how data and decisions move through the workflow.
Step-by-Step Breakdown
Detailed explanation of each automated stage in the workflow.
- 2Action
Check kennel availability automatically
System queries available kennel capacity for requested dates based on pet size, breed restrictions, and special accommodation needs. Real-time availability is calculated against existing bookings.
- 3Decision
Evaluate capacity and requirements
System determines if kennel space is available and if facility can meet special care needs (medication, dietary restrictions, exercise requirements). Routes to appropriate next step based on availability.
- 4Action
Generate quote and hold reservation
Creates detailed pricing quote including boarding fees, add-on services, and places temporary hold on kennel space. Sends quote to customer with 24-hour response deadline.
- 5Action
Send automated confirmation communications
Delivers reservation confirmation with boarding details, pre-arrival checklist, vaccination requirements, and drop-off instructions. Schedules reminder notifications for customer.
- 6Action
Update staff schedules and care plans
Automatically assigns kennel space, updates staff work schedules based on care requirements, and creates individualized care plans for each boarded pet. Integrates with facility management systems.
- 7Output
Complete reservation documentation
Finalizes all booking records, generates kennel assignments, and creates comprehensive care documentation for staff reference during the boarding period.
Outputs
- Confirmed boarding reservation with assigned kennel
- Automated customer communication sequence
- Staff schedules updated with care assignments
- Detailed pet care plan documentation
Key Metrics
- Kennel occupancy rate
- Reservation conversion rate
- Customer response time to quotes
- Staff scheduling efficiency
Tools & Integrations
OA
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