Automated rent collection and late payment notifications

Step-by-Step Breakdown

Detailed explanation of each automated stage in the workflow.

1. 1

   Trigger

   Monthly rent due date

   The system automatically triggers on the monthly rent due date for all active storage units. This initiates the rent collection process across the entire facility.

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2. 2

   Action

   Process automatic payment methods

   The system attempts to charge all tenants with autopay enabled using stored credit cards, bank accounts, or ACH information. Payment confirmations are recorded in the tenant management system.

   SiteLinkQuikStor
3. 3

   Decision

   Check payment success status

   The workflow evaluates whether each tenant's automatic payment was successful or failed. This determines the next action for each individual account.

   SiteLinkStorEDGE
4. 4

   Action

   Send initial late notice

   For tenants with failed or missing payments, the system automatically sends personalized late payment notices via email and SMS. The notice includes payment amount, late fees, and online payment links.

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5. 5

   Action

   Schedule escalating reminders

   The system sets up a series of increasingly urgent payment reminders at 7, 14, and 21 days past due. Each reminder includes updated balance information and lien warnings.

   StorEDGESyrasoft
6. 6

   Action

   Generate delinquency reports

   The workflow creates detailed reports of all delinquent accounts, payment success rates, and outstanding balances. These reports are automatically sent to management for review.

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7. 7

   Output

   Update tenant payment records

   All payment statuses, late fees, and communication logs are automatically updated in the tenant management system. This ensures accurate account histories and compliance documentation.

   SiteLinkQuikStor

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